Understanding the Nova Rides Hosting Process

A trip is a sequence. Skipping a step, especially payment or the ready check, leaves you without the record Nova Rides uses if something goes wrong.

1. 1

   Request

   The guest chooses dates that are free. Instant listings create a confirmed booking record. Approval listings wait for you to accept or decline.

2. 2

   Payment

   The guest pays on Nova Rides within the 60-minute payment window. Unpaid bookings expire and the dates are released. Handover waits until payment is received.

3. 3

   Ready

   You confirm condition, photograph the required angles, and record the odometer and fuel or battery. Then you mark the vehicle ready.

4. 4

   Start

   The guest completes identity, the walkthrough, and their photos. They cannot start until you have marked the car ready.

5. 5

   Return

   The guest completes the return process first. You then check condition, odometer, fuel or battery, keys, and accessories before the trip is closed.

6. 6

   Settlement

   A clean trip pays after the 72-hour hold. If you file an issue or a reimbursement, payout waits until Nova Rides resolves it.