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Managing Trips

What Happens After a Booking Is Confirmed?

The gap between a confirmed record and a car that is ready to drive.

Nova RidesPublished 2 November 2026Updated 2 November 20261 min read

Two people exchanging keys

Confirmation and payment are different. An instant listing can show a confirmed booking before the guest has paid. Pickup opens once payment has been received. Do not hand over the car on an unpaid booking.

  1. Check the booking shows that payment has been received. The host view of a paid booking says payment was received.
  2. Read the dates, times, and operating area on that booking. Standard trips stay in the listing city. Interstate travel applies only when the listing allows road trips.
  3. Message through the booking if you need to agree the meeting point. Keep that conversation on Nova Rides.
  4. Prepare the car. Do not start handover photos until you are with the vehicle and ready to record its condition.

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