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Getting Started

Understanding the Host Onboarding Process

Why a submitted car can sit in review, and what has to be true before guests see it.

Nova RidesPublished 2 November 2026Updated 2 November 20261 min read

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Onboarding is the path from a verified person to a public listing. It is deliberate. A car is not shown to guests just because the form was submitted.

The usual order

  1. Account verification: identity, licence, photograph, and address.
  2. Host Rules acceptance.
  3. Vehicle information, photos, price, and availability.
  4. Ownership and insurance details for that listing.
  5. Inspection, when the vehicle age band requires it.
  6. Review. Nova Rides can hold the listing until the open items are cleared.

If you change material details after review, expect to update the listing. A company that edits CAC identity after verification is asked to submit again.

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